Frequently Asked Question

1. What is the PRIMO WALK Premium SPC HYBRID FLOORING?

PRIMO WALK Premium SPC Hybrid Flooring is an innovative flooring solution that combines the durability and stability of stone polymer composite (SPC) with the aesthetic appeal of various designs and textures. PRIMO WALK is proud to introduce the first high-quality SPC Hybrid Flooring to the Australian market which developed with precision using German technology, our flooring promises an exceptional experience of excellence for all. PRIMO WALK proudly boasts 100% waterproofness, a stellar 6-star acoustic rating, higher density, rigid core construction, and remarkable durability.
With its natural Australian and European timber look, PRIMO WALK offers a premium flooring solution for discerning homeowners. What's more, its affordable price makes it accessible to all, simplifying the path to achieving high-quality flooring for every home.

2. What are the key features of PRIMO WALK Premium SPC Hybrid Flooring?

  • 100% Waterproof: This means that the flooring is impervious to water, making it suitable for areas prone to moisture such as bathrooms, kitchens, and basements.

  • Lifetime Structural, 30 Years Residential, and 5 Years Commercial Warranties: These warranties provide consumers with confidence in the quality and durability of the PRIMO WALK Premium SPC Hybrid products, offering protection against potential issues that may arise over time. However, it's essential to read and understand the terms of the warranty to ensure proper coverage and compliance with any maintenance or installation requirements outlined by the manufacturer.

  • Made By German Technology: Indicates that the PRIMO WALK is manufactured using advanced techniques and standards associated with German engineering, ensuring high quality and precision.

  • 6-Star Acoustic Rating: Refers to the flooring's ability to reduce noise transmission, providing a quieter indoor environment. A 6-star rating signifies excellent sound insulation properties.

  • Slip Resistance: The flooring is designed to offer traction and reduce the risk of slipping, making it safer to walk on, especially in areas prone to spills or moisture.

  • Fire Resistance: Indicates that the flooring has been tested and certified to withstand fire or slow its spread, enhancing safety in case of a fire incident.

  • Superior Indoor Air Quality: This means that the flooring material does not emit harmful chemicals or volatile organic compounds (VOCs), contributing to healthier indoor air quality.

  • Uniclic® Patented Technology: Uniclic® currently stands as the top tier and most dependable click system available in the market. Refers to a patented locking system that facilitates easy installation of the flooring planks without the need for adhesives, ensuring a secure and tight fit.

  • Easy Care and Maintenance: The flooring requires minimal maintenance and can be easily cleaned with standard cleaning methods, saving time and effort.

  • Rigid, Durable, and Dimensionally Stable: Indicates that the flooring is sturdy, resilient, and resistant to warping, ensuring long-lasting performance even in high-traffic areas.

  • Superior Protection against Stain and Micro Scratch Resistance: The flooring is designed to resist stains and minor scratches, maintaining its appearance over time with minimal signs of wear.

  • Environmentally Friendly, 100% Recyclable: Indicates that the flooring material is produced using eco-friendly
    processes and can be recycled at the end of its lifecycle, reducing
    environmental impact.

  • Realistic Australian and European
    Timber Look:
    Refers to the flooring's authentic appearance, mimicking the natural grain and texture of Australian and European timber, providing aesthetic appeal.

  • Cost Effective: This signifies that the PRIMO WALK Premium SPC Hybrid Flooring offers a good balance between quality and price, providing value for money compared to other flooring options.

  • Easy and Quick Installation: The flooring can be installed efficiently and without extensive labour or specialized tools, saving time and hassle during the installation process.

  • Pet Friendly: Indicates that the flooring is resistant to scratches and damage caused by pets, making it suitable for households with furry friends.

  • Matching Accessories: Additional accessories such as scotia, T-moulding, stair nose, and end caps are available to complement the flooring and provide a finished look to the installation.

  • Integrated pre-attached underlayment: Having the underlayment already integrated into the flooring product simplifies the installation process, as there's no need to separately lay down an underlayment material. It can also save time and reduce installation costs.

3. What are the Floating Floors?

Floating floors refer to a type of flooring installation method where individual planks or tiles are not directly attached to the subfloor. Instead, they are laid over an underlayment or padding and are designed to interlock or adhere to each other, forming a "floating" surface above the subfloor. This method allows for flexibility and ease of installation, as the flooring material can expand and contract with changes in temperature and humidity without causing damage to the subfloor. Floating floors are commonly used with laminate, engineered wood, and Hybrid Flooring options. The inclusion of a pre-attached underlayment and the floating installation method in PRIMO WALK Premium SPC Hybrid flooring offers you an opportunity to save both time and money simultaneously.

4. How do I start to select my best Flooring Product?

The most important considerations for selecting flooring products include:

  • Durability: Choose flooring materials that can withstand the expected level of wear and tear in the intended space.

  • Aesthetic Appeal: Select flooring options that complement the overall design and style of the room or space.

  • Maintenance Requirements: Consider the time and effort needed to clean and maintain the flooring material.

  • Budget: Determine a budget for the flooring project and explore options that align with your financial constraints.

  • Environmental Impact: opt for eco-friendly flooring materials that are sustainably sourced and manufactured, if possible.

  • Installation Method: Choose a flooring product that can be installed using a method suitable for your skill level and preferences.

  • Comfort: Consider factors such as underfoot comfort and sound absorption when selecting flooring materials.

  • Compatibility: Ensure that the chosen flooring product is compatible with the subfloor and any existing structures or features in the space.

  • Warranty Coverage: Review the warranty offered by the manufacturer to understand the extent of coverage for defects and issues that may arise.

  • Safety: Prioritize flooring options that offer slip resistance and meet safety standards, especially in high-traffic areas or spaces prone to moisture.

5. How can I purchase PRIMO WALK Premium SPC Hybrid Flooring products?

You can easily find our products at PRIMO WALK stores by utilizing our user-friendly store locator map on our website. Explore our wide range of flooring options and accessories available at your nearest PRIMO WALK store for all your home renovation needs. Use the link below to find your nearest store:

PRIMO WALK STORES

6. How long the installation process will take for PRIMO WALK Premium SPC Hybrid Flooring?

Installing Primo Walk Premium SPC Hybrid Flooring is quick and hassle-free thanks to its floating floor method and integrated pre-attached underlayment. With a level and prepared subfloor, the process becomes streamlined and efficient. For areas under 100 sqm, installation typically takes 1 to 2 days. For spaces between 100-200 sqm, expect installation to span over 2 to 3 days. Similarly, areas measuring 200-300 sqm may require around 3 to 4 days for installation, though this duration may vary based on the specific area. This rapid installation process adds to the convenience and attractiveness of PRIMO WALK Premium SPC Hybrid Flooring.

7. Does the PRIMO WALK Premium SPC Hybrid Flooring 100% Waterproof?

Yes, the PRIMO WALK Premium SPC Hybrid Flooring is indeed 100% waterproof, making it suitable for installation in areas such as bathrooms, kitchens, and basements where moisture resistance is essential.

8. Can I Install the PRIMO WALK SPC Hybrid Flooring by Myself?

You can certainly install the PRIMO WALK Premium SPC Hybrid Flooring on your own. PRIMO WALK provides a professional installation guide that offers clear, step-by-step instructions, making the installation process straightforward. It's crucial to carefully follow each step outlined in the guide from start to finish to ensure optimal results for your flooring. Before beginning the installation, it's essential to thoroughly read the installation guide and ensure that your subfloor is properly prepared, level, and ready for installation. This attention to detail will help you achieve the best possible outcome for your flooring project. You can download the installation guide document through the link below:

PRIMO WALK INSTALLATION GUID

9. How can I get a quote?

You can find your nearest PRIMO WALK store through our store locator map and then contact them to get a quote. Please use the link below to find your nearest PRIMO WALK store:

PRIMO WALK STORES

10. How can I book a free measurement and inspection?

Of course, you can contact one of your nearest PRIMO WALK Stores to book a free inspection and measurement. Please find your nearest PRIMO WALK Store through link below:

PRIMO WALK STORES

Contact us if you have more questions